Privacy Policy

Welcome to Zairra.in, a brand committed to providing you with a delightful online shopping experience. Your privacy is very important to us, and this Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website.

By accessing or using our website, you confirm that you have read, understood, and agreed to the terms laid out in this Privacy Policy. If you do not agree to the policy, please do not use our services. Your continued use of the website constitutes your acceptance of any changes made to this Privacy Policy from time to time.

Color Accuracy

We take great care in presenting our products as accurately as possible through high-resolution photographs and professional editing. However, the actual color of the product you receive may vary slightly from what is shown on your screen due to individual device settings, lighting conditions, and display technologies. Variations may occur in brightness, contrast, hue, and saturation across different monitors and mobile screens.

While we make every effort to ensure that our images closely reflect the actual product, Zairra cannot be held responsible for minor differences in color perception. We recommend reviewing product descriptions and details carefully before making a purchase, and you may reach out to our customer care for clarification if needed.

Electronic Communications

When you visit Zairra.in or communicate with us via email, website chat, or online forms, you are interacting with us electronically. By doing so, you consent to receive communications from us through electronic means. This may include email notifications, transactional updates, promotional offers, order confirmations, and policy changes.

These electronic records will be treated as legal written communications and will carry the same significance as physical documentation. We ensure that all your communications with us remain confidential and are used solely to fulfill your requests, process transactions, or enhance your experience with our services.

License and Site Access

Zairra grants you a limited, revocable, non-exclusive license to access and make personal use of this site for shopping purposes. This license explicitly prohibits the following:

• Downloading, modifying, or copying any portion of the site for commercial purposes

• Reproduction or duplication of site content (including text, images, or code) without written consent

• Unauthorized use of meta-tags, data extraction tools, or framing techniques

• Any attempt to disrupt or damage the site's functionality, including uploading malware or engaging in denial-of-service attacks

This license does not permit any resale or commercial use of the site or its contents. Any unauthorized use or misuse of the site will lead to the immediate termination of your access rights and may result in legal action if applicable.

Pricing Information

At Zairra, we strive to deliver high-quality fashion and lifestyle products at competitive prices. However, the prices listed on our website are subject to change without prior notice, and may vary depending on market conditions, seasonal sales, or supplier pricing.

All prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. Despite our best efforts, pricing errors may occasionally occur. In such cases, we reserve the right to cancel or modify your order and will promptly notify you through the contact information provided during checkout. If payment has already been made for a canceled order, we will issue a full refund through the original mode of payment.

Please note that product prices on Zairra.in may not be identical to those available in offline stores or other online platforms.

Order Cancellations

Zairra reserves the right to cancel orders at our sole discretion. Reasons for cancellation may include but are not limited to:

• Product unavailability or stock issues

• Limitations on the quantity available for purchase

• Pricing errors or inaccurate product descriptions

• Concerns regarding the quality or authenticity of the product

• Suspicion of fraudulent or unauthorized activity

In the event of a cancellation, you will be notified via email or phone, and any payment made will be refunded in full. You may also request order cancellation before dispatch by contacting our customer service team, subject to eligibility and timing.

Fraudulent / Refused Transactions

We take online fraud prevention seriously and closely monitor all transactions on Zairra.in for any signs of unauthorized or suspicious activity. If we detect such activity, we reserve the right to:

• Cancel or block the transaction

• Refuse future access to the site

• Initiate legal proceedings for recovery of losses and damages incurred

• Report such incidents to law enforcement or cybercrime authorities

Users found engaging in fraudulent activities will be held solely responsible for any resulting consequences. No refunds will be issued in such cases. We encourage all users to use authentic information and ensure that payment methods are authorized and valid.

Credit Card and Payment Details

When you make a purchase on Zairra.in using a credit or debit card or other electronic payment methods, you agree that the information provided is accurate, complete, and lawfully owned by you. You must not use any card or payment method that does not belong to you.

We do not store your card details on our servers. All transactions are processed through secure and encrypted payment gateways that comply with international data security standards. Your financial details are shared only with trusted third-party payment processors and only to the extent necessary to complete the transaction or comply with the law.

Zairra is not liable for any unauthorized usage of your payment credentials. In case of a suspected fraud, please contact your bank immediately.

Disclaimer of Warranty

All products, content, services, and features provided on Zairra.in are offered on an “as-is” and “as-available” basis. We make no representations or warranties, express or implied, about the accuracy, reliability, or completeness of the information displayed.

To the maximum extent permitted by law, we disclaim all warranties, including:

• Implied warranties of merchantability or fitness for a particular purpose

• Non-infringement of intellectual property

• Uninterrupted or error-free service

• Correctness of external links, third-party data, or affiliate content

Any decisions made based on information found on this website are solely at your own risk. You are advised to consult with professional advisors or customer service for any clarifications before making a purchase or acting on the information.

Limitation of Liability

Under no circumstances shall Zairra, its affiliates, employees, directors, or agents be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the website

• Delays or failures in delivery

• Incorrect product details or pricing

• Data loss or system interruptions

• Unauthorized access to customer information

This limitation of liability applies even if we have been advised of the possibility of such damages. You agree that our maximum cumulative liability, in any case, shall not exceed the amount paid by you for the specific product or service in question.

Privacy and Data Collection

We value your privacy and ensure that your personal information is collected and used responsibly. Information such as your name, email address, contact number, billing/shipping addresses, and payment details are collected solely for the purpose of:

• Fulfilling your orders

• Communicating order updates and offers

• Improving our services and website performance

• Complying with legal obligations

We do not sell, rent, or disclose your personal data to third parties, except to service providers involved in logistics, payments, or compliance, and only to the extent required.

Our data handling practices follow applicable privacy regulations in India. You have the right to request access to your data, request modifications, or opt-out of promotional communications at any time.

Modifications to the Policy

We reserve the right to update, modify, or change this Privacy Policy at any time to reflect changes in business practices, legal requirements, or user feedback. Any changes will be posted on this page with the revised date.

It is your responsibility to review this page periodically to stay informed about how we protect your information. Continued use of the website after changes implies your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following channels:

Phone: +91 98863 84199
Email: connect@zairra.in
Postal Address:
NO 3, SHOP NO 2,
SANJEEVNAYAK LANE, 22ND CROSS,
CUBBONPET, Bengaluru,
Karnataka, India – 560002

We are committed to resolving any concerns in a transparent and timely manner.